“Minimize Costs, Optimize Contact”

Sigorta.io by Ortus, provides fast, smooth, cost effective solutions for operational and communication processes where multi-touch points exist within insurance activities of various stakeholders.
Sigorta.io benefits from its flexible and modular architecture by using smart tools like chat, chat-bot, video conference, notification services and social media integrations.
Sigorta.io platform clicks into the core business processes and provides fully integrated solutions. It can either be designed as infrastructure or software as service with minimum effort, in a short period of time. Our motto reflects our ambition and objective; "Optimize contact, minimize costs".

FEATURES


Appointment Video Confrence

In Turkey, we are the first company using WebRTC technology and producing an end to end communication solutions for the insurance sector.
In the global insurance industry, we have developed the first and only Mobile 'Appointment Video Interview' application with 'video expertise’ feature.This solution is integrated into the customer's own website and mobile application without the need for installation.

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Chat

Our chat product speeds communication and improves the process by preventing time loss caused by multi-channel communication in production and damage processes, with features such as SLA time measurement, call recording, message notification, read report.

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Insurance Robot

In the insurance sector, it significantly reduces the workload of firms' call centers and allows firms to save time and money.

It is a call center robot that assists in the process of making an appointment from the agency, issuing policies, obtaining information about insurance products, finding the closest agencies, questioning the damage case status, and inquiring post-payment status.

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ADDITIONAL


We are enhancing the user experience with our additional features

NOTIFICATION

Along with personalized notifications, a wide variety of information such as campaign products, weather, payment reminders, etc. can be reported with the user Notification.Thus, users will not miss some important things.

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SOCIAL MEDIA INTEGRATION

We are integrating Chat-Bot, the insurance robot, into Facebook. Thus, your target audience can stay in touch with you on social media channels. By connecting directly to the chat-bot on your web site via Facebook Messenger, you can double your insurance experience!

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BUSINESS MODELs


Production Chat

Chat features such as the measurement of SLA times, call recordings, message notification, read report, avoid time loss caused by multi-channel communication in production and damage processes, speed up communication and take a considerable role in improving the process.

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Claim Chat

In the post-damage process management, the file authority takes the communication burden between the expert and the contracted service and can be measured and reported with all the process metrics, and the process is speeded up and the cost is minimized.

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Call Center Robot

In the insurance sector, it takes of the companies significant amount of workload at the call center, allowing firms to save time and money.

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Claim Expert

A first in the insurance industry! The damage assessment period is 5 minutes, Expertise cost saving is 1 Million TL.

At the time of the damage, the product let the insured customer contacts directly to the file authority via video call feature. No longer need an expertise at all!

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Doctor Consultant

Insured Doctor Consultant takes workload of call center in the insurance industry. It allows the saving in time and money.

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TUBITAK MARTEK Gebze Kocaeli